Amazon is marketing a new service to let other retailers take advantage of its AI shopping assistant technology. For the past two years, Amazon has offered an AI shopping chatbot on its main retail ...

Learn more about the new tool on AWS, which allows businesses to create custom AI chatbots to help customers find products.

Amazon is making a louder, more deliberate move into the fast-moving world of conversational AI. While the company has spent years building Alexa into a household name, the market has shifted: ...

Amazon sellers now have access to an AI assistant designed to help grow their business by answering questions about their metrics, and later, helping to resolve issues that arise. The assistant, ...