CLEVELAND, Ohio – Residents use 311 to flag issues across the city, but now, City Hall is paying a firm to identify issues with the 311 call center itself – and help fix them. Cleveland will pay ...

CLEVELAND, Ohio -- The alternative metal band 311 has been touring and releasing albums since the mid-90s, and their journey will soon bring them back to Cleveland when they play at the Hard Rock ...

CLEVELAND, Ohio (WOIO) - The city of Cleveland launched a website for its 311 line at the beginning of September, with the goal of doing a better job staying on top of the needs of people living ...

CLEVELAND — The city of Cleveland is looking to completely overhaul its 311 call center, and now they have the funding to try it. City Council on Monday approved $4 million in spending to "reconstruct ...

Only two workers at the city of Cleveland’s 311 call center were available to answer phones after last week’s major winter storm, officials said Monday, because the rest of the staff were snowed in ...

(TNS) — Cleveland City Council has approved legislation allocating $4 million in COVID-19 relief money toward fixing the city’s ailing 311 system. The legislation passed city council’s Finance, ...